Introduction
This Privacy Policy explains how Lancashire Lodges & Retreats (the website thelodgeslancashire.co.uk) collects, uses, and protects your information when you visit our site. We are committed to respecting your privacy and ensuring transparency about how we handle data. This policy applies to all visitors to our website, regardless of location.
Information We Collect
When you visit our website, we automatically collect certain information to improve your browsing experience. We do not require you to register, create an account, or provide any personal information directly. The data we collect includes:
- IP address and approximate location
- Browser type and version
- Operating system
- Pages viewed and time spent on site
- Referral source (e.g., search engine or another website)
- Standard server log files
How We Use Information
The information we collect is used solely for the following purposes:
- To analyse traffic patterns and improve website performance
- To understand user preferences and enhance content relevance
- To ensure the website functions correctly and securely
- To compile anonymous statistical reports for internal use
We do not use your data for direct marketing, profiling, or automated decision-making. No personal data is stored in databases or linked to identifiable individuals.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and analyse site usage. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted).
Types of cookies we use:
- Essential cookies: Necessary for the website to function properly
- Analytics cookies: Help us understand how visitors interact with our site
- Advertising cookies: Used by third parties to display relevant content
You can manage or disable cookies through your browser settings. Disabling cookies may affect certain features of the site.
Third-Party Services
We use trusted third-party services to support our website operations. These services may collect data independently under their own privacy policies:
- Google Analytics: Used to measure website traffic and user behaviour anonymously
- Google AdSense: Displays advertisements based on browsing patterns
- Cloudflare: Provides security and performance optimisation
These providers may collect IP addresses, device information, and browsing behaviour. We do not control their practices, so we encourage you to review their respective privacy policies.
Data Security
We take the security of your information seriously. We implement industry-standard measures to protect against unauthorised access, alteration, disclosure, or destruction of data. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights regarding your personal data:
- The right to be informed about how your data is used
- The right to access any data we hold about you
- The right to request deletion of your data
- The right to object to processing based on legitimate interests
- The right to withdraw consent where applicable
As we do not collect or store personal data in a way that identifies individuals, most of these rights do not apply. However, if you believe any personal data has been inadvertently collected, please contact us using the details below.
Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has provided us with personal information, please contact us immediately so we can remove it.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this policy periodically for any changes.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact:
Willa Galbraith
Email: [email protected]
Address: Sky Tower, Level 50, 72 Victoria Street West, Auckland CBD, Auckland 1010, New Zealand
For complaints about data handling, you may also contact the UK Information Commissioner's Office (ICO): ico.org.uk.
